Reimagine Developer Engagement
with Doc-E.ai

I’m a product manager at a startup building developer tools, and I thought our onboarding process was pretty solid. We had a shiny README in our GitHub repo, a quickstart guide on our website, and even a few video tutorials. New users could figure it out, right? Wrong. It took a single Reddit thread to make me realize our onboarding was a mess—and it changed how we approached everything.

Developers often face frustrations that go unspoken in public forums but bubble up in the less formal corners of GitHub issues, pull requests, and Discord channels.

In today’s fast-paced tech world, developers expect instant answers and seamless onboarding experiences. Creating effective self-serve tutorials that address real user questions is critical for driving product adoption and reducing support costs.

Developer Documentation is the backbone of any successful software project, but keeping it clear, accurate, and up-to-date can be a challenge. Outdated or confusing docs frustrate users, slow down Product Adoption, and increase support demands.

In today’s fast-paced digital landscape, creating content that resonates with developers is no easy task. Developers are a unique audience—technical, problem-solving, and often skeptical of fluff.

Developers are curious by nature, constantly seeking answers to streamline their workflows, solve complex problems, and stay ahead in the fast-paced tech world. But how do you pinpoint the questions they ask most often?